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    Customer Communication

    Reach customers quickly and efficiently.

    Send emails and texts to customers and efficiently manage your communication through a centralized interface.

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    Save Time

    • Automate the processes of creating, sending, and managing messages and notifications.
    • E-mails or text recipient groups at once.
    • Create segmented lists of vendors, employees, and clients. 
    • Build templates of recurring messages to eliminate creating them every time.
    • Automate company-wide inventory processes with one unified software system

    Improve CRM

    • Use multi-channel capabilities to communicate with customers in their preferred manner. 
    • Create uniformity across your customer communication with templates and branding
    • Adjust communication flow based on customer's settings.
    • Schedule communication campaigns to send messages at the appropriate times.
    • Easily edit the content of your messages to increase customers’ engagement.

    Increase Productivity

    • Use platform's data-integration to trigger messages to customers based on events.
    • Set up automatic updates to provide employees up-to-date information.
    • Reduce the manual process of sending individual emails and free up staff to focus on essential tasks.
    • Plan and create communications campaigns ahead and schedule them in batches.

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    Leverage multi-channel capabilities to streamline your communication processes, build strong customer relationships, increase customer engagement.

     

    Multi- Channel Capabilities:

    • E-mail
    • SMS
    • Contact management
    • Campaign scheduling
    • Personalized messages
    • Automated alerts and notifications
    • Integration with CRM tools
    • Reports

     

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    Synchronize data from day's deliveries with MiniMate Mobile App to update all platform devices with current information.

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    Field team can contact clients while on the road to alert them of delays or email them receipts.

    Take the next step towards automating your distribution process and growing your business.