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Customer Help Center

Payment Processor

Payment Processor

Payment Processor guides and support

Setting Up CardConnect on ServQuest

Setting a Customer Default Pay Code

Setting a Customer on “Do not Process”

Editing a Customer’s Payment Profile & Updating Credit Card or ACH

Setting up a Customer Payment Processing Profile for Credit Cards

Setting up a Customer Payment Processing Profile for ACH Payments

Setting Up Pay Terms in ServQuest

See more

Prism Workflows for Processing Payments

Auto Pay through Prism’s Payment Processing Center

Collecting on Overdue Customers - Charging an existing card

Payment Processing on MiniMate

Using CardConnect for payment processing on MiniMate

CardPointe Desktop Control Panel – Settings

Batch Process Time – Captured to Process

Setting Up 2 New Fields to support Web & ServQuest Reconciliation

CVV Validation

Editing Receipt Information

CardPointe Desktop Control Panel – Reporting

Report Filtering - CardPointe Mobile

Report Filtering - ServQuest and Web

Review Captured (unsettled payments) and Processed (settled payments) on CardConnect

CardPointe - Mobile

Setting Up a User

Payment Processor - Troubleshooting

Payment Processor- Unable to Add A Credit Card

Credit Card Token Solution